Questions? We Have Answers.

Vaani AI sends a notetaker into your Zoom, Google Meet or Microsoft Teams meeting. Paste the meeting link into Vaani AI and send the notetaker; it joins from that link as a meeting participant. If the meeting has a waiting room or lobby, the host needs to admit it.

If you connect Google Calendar, Vaani AI can read your upcoming meetings that have a video link and add them to your meetings list, so they are ready when you want to record.

No. Participants do not install anything or sign up. They will see the Vaani AI notetaker in the participant list, so everyone in the meeting can tell it is being recorded. Let participants know before you record, as your company policy or local law may require their consent.

Most people are ready in a few minutes: create your account, then paste a meeting link to send the notetaker. Connecting Google Calendar is optional and lets Vaani AI list your upcoming meetings. Outlook Calendar is not available yet.

The notetaker currently joins Zoom, Google Meet and Microsoft Teams meetings. Other platforms, such as Cisco Webex and GoTo Meeting, are not supported yet. If you need another platform, contact us — we prioritise based on demand.

Send the Vaani AI notetaker to your meeting from the Join Ongoing Meeting page. It records the meeting, and after the meeting ends Vaani AI prepares the transcript and draft minutes for you to review.

1. 1

   Open Join Ongoing Meeting

   Sign in and open Join Ongoing Meeting (app.meetvaaniai.com/meetings/join).

2. 2

   Paste the meeting link

   Paste the full Zoom, Google Meet or Microsoft Teams link into Meeting URL. Vaani AI shows the platform it detected.

3. 3

   Choose the language and join mode

   Pick the main Meeting Language (English or Hindi). Choose Auto-join, or Host approval if the host should approve the notetaker first.

4. 4

   Add details (optional)

   Open the advanced options to add a meeting title, participants and who should receive the minutes.

5. 5

   Send the notetaker

   Select Send Vaani Bot. If the meeting has a waiting room, the host admits the Vaani AI participant.

6. 6

   Review after the meeting

   When the meeting ends, open the meeting in Vaani AI to review the transcript and the draft minutes before you send them.

Available today:

• Zoom, Google Meet and Microsoft Teams (meeting notetaker)
• Google Calendar (read-only, to list upcoming meetings)
• Email delivery of approved minutes, with the Word document attached
• Razorpay for wallet top-ups and plan payments

Not available yet: Outlook Calendar, Microsoft To Do, Microsoft OneNote, deadline reminders, Slack and Notion. We will update this list when each one goes live.

We do not publish a single accuracy percentage, because results depend heavily on the recording itself: audio quality, microphones, background noise, people talking over each other and how clearly each person speaks. Vaani AI transcribes recordings with Deepgram's Nova-2 speech model.

For the best results, choose the meeting's main language before recording and ask participants in noisy rooms to use a headset. You can review the transcript and correct the minutes before anything is sent.

Each recording is transcribed in the one language you choose before the meeting:

• Supported: English (Indian English) and Hindi.
• Experimental: Hinglish (mixed Hindi and English). Record it with the Hindi setting; accuracy drops when speakers switch languages often.
• Not yet supported for recordings: Tamil, Telugu, Bengali, Marathi, Gujarati, Kannada, Malayalam, Punjabi and other languages. We have not announced a release date.

The Minutes of Meeting include the meeting title and date, attendees, agenda items, key discussion points, decisions made, action items — with owners and deadlines where they were mentioned in the meeting — the next meeting date if one was set, and a short summary. The format is consistent from meeting to meeting, so it is easy to review and forward.

Yes. Minutes are never emailed until you send them. After the meeting, open the minutes and edit any section — the title, attendees, agenda, discussion points, decisions, action items, next meeting date or summary — then send them to the recipients you choose. Each edit is kept in the edit history.

On the transcript page you can also rename speakers. Once minutes have been sent, they can no longer be edited.

Review the draft minutes on the meeting's Minutes of Meeting page, save your changes, then send them.

1. 1

   Open the minutes

   Open the meeting in Vaani AI and go to its Minutes of Meeting page. If it says the MoM is being generated, wait a moment and select Check again.

2. 2

   Review each tab

   Use the Overview, Discussions, Action Items and Transcript tabs to check the content. Correct anything that is wrong, and add owners or due dates to action items.

3. 3

   Save your changes

   Select Save Draft. Your edits are saved and recorded in the edit history.

4. 4

   Send the minutes

   Select the Send button. The minutes are emailed to the recipients chosen for the meeting, with the Word document attached. After sending, the minutes are locked.

Free: 2 meeting hours one-time (expires 30 days). Starter ₹499/month: 5 hours/month. Advance ₹999/month: 12 hours/month. Premium ₹1,999/month: 30 hours/month. Pay As You Go: ₹130 per processed hour, no monthly minimum.

1 credit = 60 minutes of processed meeting audio. A 45-minute meeting uses 0.75 credits. Usage is measured from the duration of the processed audio, rounded up to the next whole minute.

No. Billing depends entirely on meeting audio duration — not the number of participants, attendees, or email recipients. A 1-hour meeting with 2 people costs exactly the same as one with 20 people.

Once your subscription hours are used up for the month, additional usage is charged from your paid wallet at ₹130 per hour (PAYG). When your wallet balance runs low, recharge it to keep recording.

Pre-load your Vaani AI wallet via Razorpay (UPI, Cards, Net Banking). Usage is deducted at ₹130/hr proportionally — a 30-minute meeting costs ₹65, a 1-hour meeting costs ₹130. There is no monthly minimum.

Usage is always taken in this order:

• First, your plan's included hours — the Free plan's one-time 2 hours, or your subscription's monthly hours.
• Then promotional wallet credits, where the programme rules allow.
• Then your paid wallet, at the pay-as-you-go rate.

If your subscription is not renewed, your account moves to the Free plan and you lose the included monthly hours. Money in your paid wallet is not lost — it stays in your account.

The Paid Wallet holds money you have added via Razorpay (UPI, Debit/Credit Cards, Net Banking). It is used for PAYG meeting usage after your subscription hours run out. It can also be used on a pure PAYG plan with no subscription.

The Promotional Wallet holds non-cash credits awarded through referrals, promotions, and special programmes. These credits are applied automatically per the programme rules and cannot be withdrawn to a bank account.

Wallet PAYG deductions happen automatically when your subscription included hours are exhausted or when you are on a pure PAYG plan. The system always uses subscription hours first, then falls back to the wallet.

No. Promotional wallet credits are non-withdrawable. They can only be used within Vaani AI per the programme rules.

No. Promotional credits are tied to your account and cannot be transferred to another user or organisation.

Yes. Promotional credits expire 180 days after they are issued. You can see the expiry date of each credit entry in your Referral dashboard.

Top up your Paid Wallet from the Wallet & Billing page using Razorpay. The minimum top-up is ₹100.

1. 1

   Open Wallet & Billing

   Sign in and open Wallet & Billing (app.meetvaaniai.com/wallet).

2. 2

   Choose an amount

   Under Recharge Paid Wallet, pick ₹500, ₹1,000, ₹2,000 or ₹5,000, or type your own amount (minimum ₹100).

3. 3

   Pay with Razorpay

   Select Pay via Razorpay and complete the payment by UPI, debit or credit card, or net banking.

4. 4

   Check your balance

   When the payment succeeds, your Paid Wallet balance updates and the top-up appears in Transaction History.

Share your unique referral link from your Referral dashboard. When someone registers using your link and makes their first successful paid subscription payment, both you and your friend receive promotional wallet credits automatically once the qualifying period has passed.

Starter (₹499/mo): ₹100 each. Advance (₹999/mo): ₹150 each. Premium (₹1,999/mo): ₹250 each. Rewards apply to the referred user's first successfully paid qualifying subscription only.

A referral qualifies when the referred friend's first paid subscription payment is successfully processed and confirmed by Razorpay, and the qualifying period of 30 days after that payment has passed. Free plans, wallet top-ups, and failed payments do not count.

If the first payment fails, the referral does not qualify and no rewards are issued. If a qualifying payment is later refunded or reversed, our team can reverse the rewards that were issued for it.

No. Your own referral code cannot be applied to your own account; a referral must be for a different person.

No. The referral reward applies only once per referred user — on their first paid subscription. Subsequent payments by the same person do not generate further rewards.

Recordings, transcripts and documents are stored on our servers in Finland (European Union), operated by Hetzner. Audio and transcripts are sent to our transcription and AI providers in the United States for processing. Organisation administrators can choose Amazon S3, Cloudflare R2 or Google Drive as their storage location. All traffic uses HTTPS. See our Privacy Policy and Security Policy for the full list of providers.

Vaani AI does not train any model of its own on your meetings, and Anthropic (which drafts the minutes) does not use API data for training. Deepgram, our transcription provider, may retain audio under its Model Improvement Programme unless a request opts out. Customers who need opt-out should contact us before recording. Details are in our Privacy Policy.

Meetings belong to your organisation. Every active, signed-in member of your organisation can see its meetings, recordings, transcripts and minutes; people outside your organisation cannot. Vaani AI personnel access customer content only where needed to provide support, keep the service secure, or comply with law.

Yes. Your organisation can have several users: the Free plan allows 1 user, Starter up to 5, Advance up to 20 and Premium up to 200. Every member can see the organisation's meetings. Adding members from the app is not available yet — your account owner can email support to add people.

Yes. For larger teams or organisations with specific requirements, we can discuss custom pricing. Contact sales@vaaniai.com and tell us what you need — we will be clear about what Vaani AI supports today.

Sign-in with Google is available today. SAML-based single sign-on is not yet available; contact sales@vaaniai.com if you need it.

Email support@vaaniai.com, or call or WhatsApp +91-80978 16346. Our team is available Monday to Saturday, 9:00 AM – 6:00 PM IST, excluding public holidays in Maharashtra. Please include your account email and, for a meeting problem, the meeting title and date.

Work through these checks:

• Waiting room: if the meeting has a waiting room or lobby, the host must admit the Vaani AI participant.
• Meeting link: paste the full Zoom, Google Meet or Microsoft Teams link, including any passcode part of the link.
• Meeting status: the meeting must be open when the notetaker arrives.
• Join mode: if you chose Host approval, the host must approve the request before the notetaker joins.

If it still does not join, contact support with the meeting link's platform, the time and your account email.